If you are unable to pay your payment arrangement amount by the bill due date, your payment arrangement will be broken. This means your account is eligible for disconnection, if you are past-due more than $300.

Can APS shut off power?

Visit to learn more about energy bill scams. We do not shut off service for non-payment on Fridays, weekends, holidays, or the day before a holiday. We do not shut off service for non-payment on extreme weather days or during the seasonal hold on disconnects from June 1 to October 15.

What does a negative APS bill mean?

If your account balance shows a negative number, you have a credit on your account which will apply to upcoming bills until it is depleted. When there is a credit on your account, no payment is due.

How do I cancel a payment on APS?

3.5 To cancel or terminate the APS, you may do so at any time, either by contacting us at [email protected], calling us at 1800 18 1818 or by logging into your account at Your cancellation or termination of the APS will be effective immediately after you have notified us.

How do I cancel Unisource?

Or, contact a Customer Care representative at 877-837-4968, Monday through Friday, 7AM to 7PM.

What happens if I have a negative balance on PayPal?

If the balance in your Balance Account becomes negative for any reason, that negative balance represents an amount that you owe to PayPal. If you have a negative balance in non-U.S. dollars for a period of 21 days or longer, PayPal will convert this negative balance to U.S. dollars.

What happens if I don’t pay the electricity bill?

When you do not pay a bill for monthly services such as water, gas, electric, internet, or telephone services, the company will eventually shut off the service. If it does this, it may also add additional fees, such as reconnection fees, that you will have to pay in order to have the service turned back on.

Can I pay my APS bill at Fry’s?

If you’re an Arizona Public Service customer, our friendly associates will be happy to help you pay your energy bill. You can find Money Services at all Fry’s locations, so you can take care of paying your bill while you’re getting your grocery shopping done.

Can I pay someone else’s PG&E bill?

Yes, a third party can make a payment to your account. If a third party wants to make a payment by phone, they should call 1-877-704-8470.

What is the grace period for non-payment?

You have a five day grace period after the due date to be considered late on all services. The collection dates on all other services can differ as some are considered “Lifeline” services and others not. Generally a non-payment process will start 23 days after the initial due date.

How can I remind someone to pay their APS Bill?

They can select a relative or friend to also receive their APS bill so they can remind them when payment is due. When more than a reminder is needed. Reminders can offer peace of mind that the bill will be paid on time. But if you or someone you know also needs help managing their APS account, they can assign someone as a “guest” on their account.

What did APS fail to mention when changing plans?

What they completely failed to mention is that by changing plans I was “de-attaching” my solar panels from my “new” plan. Given that, over the period of seven months I was giving APS my surplus of electric energy produced by the Tesla panels but I was never given credit for such electricity.

What is an extended payment arrangement for past-due bills?

Customers with a past-due balance over $75, as of October 15, 2021, will be automatically set up on an extended payment arrangement to give them more time to pay. Payment arrangement details will be shown on the bill.